How to delete a web-based course session

Steps to delete a web-based course session:

In Admin, go to User Training > Manage Course History
Search for and select the user
On the Edit Course Session screen, click Select a Course and choose the relevant course
If the course is not in a completed status (complete/passed/failed), click the Update and Delete button to remove the session.
If the course is in a completed status (Failed/Complete/Passed), change the status to Not Started
Click Update
Once the screen refreshes, click Update and Delete to remove the course session.

This article describes how to manually delete a web-based course session. NOTE: If you delete a completed course session, this will remove the record from the user's transcript.